About

FAQ

• Where is the store based?

  Lingle, WY

• How long will it take to receive my order?

  Once your order is processed (2-5 day period). Item will be shipped out as soon as possible. Please allow orders to take up to 10-18 business days for shipping. We will try and get your item out as quickly as possible!
  We love getting packages to, we completely understand. ~:0)

  NOTE: If item takes longer than 15 days to arrive at your location we will contact you immediately regarding your order process.

• Do you accept orders placed outside of the US?

  Unfortunately we do not.
  NOTE: Unless special request by purchaser, before making any payments on that specific item. (Special Order)

• Does JadeADesigns create requested jewelry designs?

  Yes! Please contact us via email or by phone, for special occasion jewelry designs you may want or need.

  Sales+Owner: Brett O. Smith
  PO Box 512 / Lingle, WY 82223 / Phone: 432.349.7730 / Email: [email protected]

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.